Effective date: 15 October 2026 | Version: 1.0
Who we are and what this notice covers
Recmark Ltd, trading as RecMark, is registered in Ireland, with its registered office at 29 Rosehill, Wicklow Town, Co. Wicklow, Ireland. We are the controller of the website visitor and business contact information described here. Contact us at privacy@rec-mark.com or write to our registered office marked Privacy. RecMark has not appointed a statutory Data Protection Officer. Privacy enquiries are handled by the RecMark Privacy Team at privacy@rec-mark.com.
This notice covers https://www.rec-mark.com, business enquiries, account signup, Stripe checkout and related service communications. RecMark RapidReach accounts and recruitment communications are covered by https://www.rec-mark.com/privacy/app. Job applications are also subject to the relevant employer's notice. Third-party services have their own notices for processing for which they are responsible.
Information we collect and its sources
You may provide your name, business email address, phone number, employer, role, enquiry details, meeting preferences and correspondence. If you purchase services, we also receive billing contact details, invoices and payment status. Our payment provider handles card details directly; we do not request full card numbers through website contact forms.
Our website systems process technical information needed to deliver and protect the site, including IP addresses, browser and device information, request times, pages requested and security events. Optional analytics or advertising technologies operate only in accordance with the choices explained in our Cookie Notice. The actual technologies and their durations are listed there.
We may receive business enquiry information from a form you submit on a platform such as Facebook, from a referral you have authorised, or from an event where collection has been explained. These submissions are not treated as public information. We explain the source at or before our first contact where required. We do not collect information from every social platform simply because a platform exists.
Please provide only information relevant to your enquiry. Do not send CVs, identity documents, health details or another person's confidential information through a general website form.
Purposes and lawful bases
We answer business enquiries and manage customer relationships on the basis of our legitimate interests in communicating with prospective customers and running our business. Where you personally request steps toward a contract or are a contracting individual, the relevant processing may instead be necessary for those steps or performance of that contract.
We process invoices and business records to meet applicable legal obligations. We process limited security logs to protect our website, prevent fraud and investigate misuse based on our legitimate interests. We retain relevant evidence for establishing, exercising or defending legal claims where necessary and lawful.
RecMark does not operate a newsletter or promotional email programme at launch. Account, security, billing and service messages are sent only where needed to provide or administer the service. Any future optional marketing will require the applicable lawful basis, permission and an unsubscribe route before it is introduced.
Optional tracking is explained separately in our Cookie Notice. We do not treat continued browsing as agreement to optional tracking. We assess whether our legitimate interests are outweighed by your rights and can provide information about that assessment on request.
Recipients and international processing
Access is limited to authorised personnel and service providers who need information to operate the website, handle enquiries, arrange meetings, deliver email, process payments or protect our systems. Relevant provider details are available at https://www.rec-mark.com/subprocessors. Professional advisers, regulators and authorities may receive information where necessary and lawful. In a proposed business sale, we limit disclosures, use confidentiality protections and inform affected people where required.
Information may be processed outside your country by the providers identified in our register. For transfers subject to EU or UK restrictions, we use an applicable adequacy arrangement or appropriate contractual safeguards, with transfer assessments and additional protections where needed. See the completed register for the actual countries and mechanism for each service. You may ask privacy@rec-mark.com for information or a copy of applicable safeguards, with confidential material appropriately protected.
Retention and security
We retain general enquiries for 12 months after the last meaningful contact, business correspondence for the active relationship plus 12 months, financial records for the period required by Irish tax and company law and technical logs for 90 days. RecMark does not keep newsletter or promotional-email records at launch. If marketing is introduced, its records will be retained only while the applicable basis remains valid and will be reviewed annually. Suppression records contain only what is needed to respect your choice and are reviewed under an annual necessity review.
Where a dispute or legal obligation requires a longer period, we restrict the retained information to that purpose. Deleted records expire from backups within 90 days. We protect information through appropriate access restrictions, secure transmission and measures proportionate to the risks. No online service can guarantee absolute security.
Your choices and rights
Subject to the conditions in applicable law, you may request access, correction, deletion, restriction or portability, object to processing based on legitimate interests, and withdraw consent at any time. Withdrawal does not affect processing that was lawful before withdrawal. You can object to direct marketing at any time. Not every right applies to every record or lawful basis.
Contact privacy@rec-mark.com. We normally respond within one month; where the law permits an extension, we explain it and the reason within the initial period. We request only proportionate information to confirm identity and generally do not charge a fee. If we cannot fulfil a request, we explain the reason and your complaint options.
You may complain to the supervisory authority where you live, work or believe an infringement occurred. For Ireland this is the Data Protection Commission at https://www.dataprotection.ie; for the UK it is the Information Commissioner's Office at https://ico.org.uk. Our relevant authority is the Irish Data Protection Commission. You do not have to complain to us first.
Providing enquiry information is voluntary, but we may be unable to answer without sufficient contact details. We do not make decisions with legal or similarly significant effects about website visitors solely by automated means. Our business website is not directed at children. Contact us if a child has supplied unnecessary personal information.
Changes
We publish the current version and date here. Where a change materially affects how we use existing information, we provide an appropriate notice before the new use and obtain consent where necessary. A policy update does not itself create permission to use information for a new purpose.